Terms and Conditions

Welcome to Stampure. These Terms and Conditions govern your use of our website stampure.com and the services and products we provide. By accessing or using our site, you agree to be bound by the terms outlined below. Please read them carefully.

1. Use of the Website

• You must be at least 18 years old or have the supervision of a guardian to use this website.
• You agree to use our website and services only for lawful purposes.
• Any misuse of the website, including false orders or fraudulent activity, will result in termination of your access.

2. Product Information

• All products listed are described as accurately as possible. However, we do not guarantee that all details are 100% error-free.
• Product colors and images may slightly vary depending on your device’s display settings.
• Custom stamps are designed based on the exact information provided by the customer.

3. Custom Orders

• For custom products, it is the customer’s responsibility to ensure all information, text, and artwork submitted are accurate and final.
• We are not responsible for errors once the product has been approved and entered into production.
• Custom orders cannot be cancelled or refunded after confirmation.

4. Pricing and Payment

• All prices are listed in Pakistani Rupees (PKR) and are subject to change without prior notice.
• We accept various payment methods, including Cash on Delivery (COD) and advance payments where applicable.
• For heavy or high-value items, an advance payment of 5% to 10% of the order value may be required to confirm the order and prevent fraudulent activity.

5. Shipping and Delivery

• Shipping charges are borne by the customer and vary based on weight and location.
• Estimated delivery time is 3–4 working days.
• Stampure is not liable for delays caused by courier companies or unforeseen events.

6. Return and Refund Policy

• Returns are accepted within 3 days for non-COD customers and 1 day for COD customers.
• Items must be unused and in original packaging.
• Custom-made products are non-refundable unless they are defective or incorrect.
• Please read our full Return & Refund Policy for more details.

7. Intellectual Property

• All content on this website including logos, images, product designs, and text is the property of Stampure and is protected by intellectual property laws.
• You may not reproduce, distribute, or use any content without our written permission.

8. Limitation of Liability

• We are not liable for any indirect or consequential loss resulting from the use or inability to use our products or website.
• Our responsibility is limited to the value of the purchased product.

9. Changes to Terms

• Stampure reserves the right to update or modify these terms at any time without prior notice.
• Continued use of the website following changes indicates your acceptance of those changes.

10. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, feel free to contact us:

Email: support@stampure.com
Phone: (+92) 314 602 3637
Address: Warehouse 256/A, Street No.1, Near New Ghallah Mandi, Multan, Punjab, Pakistan